Online dating 101
If we are not able to resolve a complaint, you may submit it through the EU online dispute resolution platform at
Please note that a complaint submitted through the online platform will not be considered unless you have raised it with us first.*Data based on an extrapolation from Research Now survey conducted in April 2018, among a representative sample of 10671 persons aged 18 in the UK, which has been combined with the total population of this age group (Source Eurostat 2018).3% of interviewees have ever been in a relationship with someone they claim having met on Match.
The year is 2018 and there is no shame in dating online.
While it’s an incredible opportunity, many singles hesitate to try online dating and many have tried for years without positive results.
If you have specific questions on topics we do not cover here, please feel free to send us an email through our FACEBOOK !
People often tell me that one of the most frustrating experiences in online dating is finally finding someone to message in a sea of profiles, then waiting to eventually hear… Unfortunately, data suggest that this scenario is all too common.
Please know that we do our very best to ensure the quality and legitimacy of all of our members, but this only a first step.
As with everything in life, it truly is up to you to be a quality seeker.